We are expanding our team by looking for:
Position: Customer Service Agent (Croatian / English)
Required Languages: English and Croatian
Location: TP in Zagreb
What skills are needed to join?
- You have an advanced level of English in spoken and written.
- You have a native level of Croatian.
- Experience in Customer Service roles
- You have good knowledge of computer and smartphone use.
- You like communicating on the phone.
What you need to do?
- Support and advise clients by answering their questions over the phone.
- Inform and advise on products and services.
- Answer calls and e-mail for the client.
- Clearly identify customer concerns and offer acceptable solutions.
- Manage and document actions and processes in the software.
What Teleperformance provides for you?
- A company based on German standards and international opportunities.
- Professional training and constant development
- Offices in a high-tech modern building in Zagreb
What happens next?
This is how our application process works:
1. Simply apply online with your contact details.
3. Our recruiting team will contact you by phone to get to know you.
4. The final video interview takes place.
Sounds simple? It is! We are looking forward to getting to know you and welcoming you into the TP family.
Teleperformance actively promotes equality among employees in many ways. Women will be given preference in the event of equal suitability, competence and professional performance, unless reasons relating to the person of a competitor predominate.
The same applies in particular to applications from severely disabled persons and people with equivalent status. We therefore emphatically welcome all applications regardless of disability, cultural and social background, age, religion, ideology or sexual identity.
