We are expanding our team by looking for:
Position: Customer Service Agent (Slovenian/ English)
Required Languages:(Slovenian/ English and Croatian)
Location: Homeoffice
- Who are you?
- Work experience in call center environment and/or customer service
- Higher vocational education
- Native level of Slovenian and Croatian spoken and written
- Good knowledge of English (B2)
- Advanced negotiation skills
- Strong focus on customer satisfaction
- Adding cultural and qualitative value to service
- Good understanding of customer satisfaction
- Team player
- Open-minded to a diversity of cultures
- Ability to prioritize, analyse, plan and coordinate on high volume
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Your responsibilities:
- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
- Turn every customer into a happy customer!
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What we offer
- 100% home office
- We provide equipment
- Contribution to internet/electricity costs
- Multisport membership
- Contract from the first day of training (registration for health and pension fund)
- A secure job with the world market leader in the industry
- Career opportunities in an international company, further training
- Different and varied projects
- Punctual salary + great bonus models
- Training always takes place full-time
- Benefit as an employee from our employee referral program and secure a bonus of €400
What happens next?
This is how our application process works:
1. Simply apply online with your contact details.
3. Our recruiting team will contact you via phone to get to know you.
4. The final video interview takes place.
Sounds simple? It is! We are looking forward to getting to know you and welcoming you into the TP family.
